On this page
The short version
- We collect what we need to run YT Alchemy: your account details, the content you add to your workspace, and basic technical data.
- We don't sell your personal information, we don't show ads, and we don't track you across other companies' apps or websites.
- Your workspace is stored with our cloud infrastructure provider, which processes it only on our instructions.
- You can access, correct, export, or delete your data at any time. Delete your account in the app or email support@ytalchemy.com.
1. Who we are
YT Alchemy is operated by YT Agency LLC, a limited liability company registered in the United States ("YT Alchemy", "we", "us", or "our"). We are responsible for the personal information described in this policy (in legal terms, we are its "controller").
This policy applies to the YT Alchemy app and our websites, including ytalchemy.com (together, the "Service").
YT Agency LLC
5250 NW 84th Avenue
Doral, FL 33166
support@ytalchemy.com
2. Information we collect
Information you give us
- Account information: your name, email address, and password. Passwords are stored in hashed form by our authentication provider, never in plain text.
- Workspace content: everything you add to YT Alchemy, such as video titles and descriptions, scripts, ideas, thumbnails and other images, deadlines, stages, tasks, notes, channel names, and links (for example, Loom links).
- Team information: the names, email addresses, and roles of people you invite to work with you.
- Messages to us: support requests, bug reports, feature suggestions, and anything else you send us.
Information collected automatically
- Device and log information: device model, operating system and app version, language, IP address, and records of requests and errors with their date and time. We use this to keep the Service secure and working.
- Push notification token: if you allow notifications, Apple gives us a device token so we can send them to you.
- Cookies and local storage: our websites use only strictly necessary cookies and local storage, for example to keep you signed in. We don't use advertising or analytics cookies.
Information from other people
If a teammate invites you to a workspace, they give us your email address and may add your name and role.
YT Alchemy doesn't connect to your YouTube or Google account, and we don't collect your precise location, your contacts, or payment card details.
3. How we use your information
We use personal information only for the purposes below. If you're in the European Economic Area (EEA), the United Kingdom, or Switzerland, the table also shows the legal basis we rely on.
| Purpose | Information used | Legal basis |
|---|---|---|
| Create your account, sign you in, and store and sync your workspace across devices | Account information, workspace content | Performance of our contract with you |
| Let you work with your team | Account and team information, workspace content | Performance of our contract with you |
| Send the push notifications you've turned on | Push notification token, account information | Your consent, which you can withdraw in your device settings |
| Send service messages, such as password resets, security alerts, and changes to our terms | Account information | Performance of our contract with you; legal obligation |
| Answer your support requests and feedback | Messages to us, account information | Performance of our contract with you; our legitimate interest in helping you |
| Keep the Service secure, prevent abuse, and fix bugs | Device and log information | Our legitimate interest in a safe, working Service |
| Improve YT Alchemy and plan new features | Feature suggestions, aggregated information about how the Service performs | Our legitimate interest in improving the Service |
| Comply with the law and enforce our Terms | Any information, as needed | Legal obligation; our legitimate interest in protecting our rights |
We don't use your information for advertising, we don't use your workspace content to train artificial intelligence models, and we don't make decisions about you based solely on automated processing that have legal or similarly significant effects on you.
5. International transfers
YT Agency LLC is based in the United States, and our service providers may process information in the United States, the European Union, or other countries. These countries may have data protection laws that differ from the laws where you live.
When we transfer personal information out of the EEA, the United Kingdom, or Switzerland to a country without an adequacy decision, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses, or the EU-U.S. Data Privacy Framework where a provider is certified under it. You can ask us for more information about these safeguards.
6. How long we keep information
- Account information and workspace content: for as long as your account is active. When you delete your account, we delete this information within 30 days. Copies in backups are overwritten within a further 90 days.
- Device and log information: up to 90 days, unless we need it longer to investigate a security issue.
- Messages to us: up to 24 months after we've resolved your request, so we can help if the issue comes back.
- Legal requirements: we keep some information longer when the law requires it or to resolve disputes.
7. Your choices and rights
In the app
- Update your information in the app, or ask us to do it for you.
- Turn off notifications at any time in Settings > Notifications > YT Alchemy on your iPhone or iPad.
- Delete your account in the app under Settings > Account > Delete Account, or by emailing us. See how account deletion works.
If you're in the EEA, the UK, or Switzerland
You have the right to access your personal information, correct it, delete it, restrict or object to how we use it, and receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time without affecting what we did before. You also have the right to lodge a complaint with your local data protection authority, such as the Agencia Española de Protección de Datos in Spain. You can find yours in the list of European data protection authorities.
If you're in the United States
Depending on the state you live in, you may have the right to know what personal information we have about you, to access, correct, or delete it, to get a copy of it, and to opt out of its sale, targeted advertising, or certain profiling. We don't sell your personal information or use it for targeted advertising, and we won't treat you differently for exercising your rights.
How to make a request
Email support@ytalchemy.com with the subject "Privacy request" from the email address on your account. We'll reply within one month. We may need to confirm your identity first. Where the law allows, an authorized agent can make a request on your behalf.
8. Security
We use technical and organizational measures designed to protect your information, including encryption in transit (HTTPS), access controls, and secure authentication through our infrastructure provider. No method of transmission or storage is completely secure, so we can't guarantee absolute security. Keep your password private, and contact us right away if you think someone has accessed your account.
9. Children
YT Alchemy isn't directed to children under 16, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.
10. Changes to this policy
We may update this policy from time to time. If we make material changes, we'll let you know in the app or by email before they take effect. The "Last updated" date at the top of this page shows when it last changed.
11. Contact us
Questions about this policy or your information? Get in touch.
YT Agency LLC
5250 NW 84th Avenue
Doral, FL 33166
support@ytalchemy.com